Support

Email support@hayah.dev, or use Contact support in the app. Include your Windows version and, if something goes wrong, the message the app showed. We usually reply within two working days.

Common questions

Is my health information uploaded?

No. Your profile, weight and plans stay on your PC. The AI planner sends only your goal word, diet type, calorie and protein targets, dislikes, excluded allergens and recipe ids, and only after you agree. See the privacy policy.

Do I need the internet?

No. The planner, recipes, swaps from the library and the grocery list work offline. The internet is only needed for AI-refined plans and AI swaps.

What are the limits?

The offline planner and library swaps are unlimited. Free users get 2 AI-refined plans and 5 AI swaps per calendar month; the counter resets on the 1st (UTC).

How are calories calculated?

Your daily target uses the Mifflin-St Jeor formula and your activity level, adjusted for your goal, and never goes below a safe floor. Recipe nutrition is computed from USDA FoodData Central ingredient data. The app's "How we calculate this" panel shows the details.

Can I use it if I have a medical condition?

AI Meal Planner is for general healthy eating. If you are pregnant, have a medical condition or a history of eating disorders, follow your doctor's or dietitian's advice; the app then plans at maintenance only.

A recipe has something I'm allergic to

Please tell us through Contact support so we can fix the recipe. Allergy filters exclude the ingredients you select. Recipes can still contain traces or cross-contact, and ingredients change. Always read labels, and check with a doctor if you have a serious allergy.

An AI plan looks wrong

Use "Report a problem with this plan" in the app, or swap the meal. AI only chooses from the app's recipes; the numbers are always calculated by the app.